Emerdepot Price Match Policy
What Products Qualify for Our Price Guarantee?
- Identical products that are the same make, model, and brand
- In-stock products, available for sale at a competitor and at The EmerDepot.com
- Online competitor products that can be shipped to your location
- Products that are not part of our exclusion list
How Does Our Price Guarantee Work?
Price Match and Beat by 10% of the Difference for Retail Stores:
If you find a current lower price on an identical, in-stock item from a local retailer’s store or website, we will match the price and beat it by 10% of the difference. Prices for online items will be matched to localized online prices if available.
Price Match for Online-Only Stores:
If you find a current lower price on an identical, in-stock item from a Canadian online-only retailer’s website, we will price match and beat it by 10% of the difference discount. Prices will be matched to localized online prices if available considering delivery charge up to customer location.
How to Price Match?
You can contact us from Email at order@emerdepot.com or Customer Support to request a price match.
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Ensure the identical product is in-stock at the competitor, and if it’s an online product, it must be available to ship to your location.
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Please provide the following details when you contact us:
- Brand name
- Model number
- Link to Emerdepot.com product
- Either the complete web address to the product on the competitor’s website OR a copy of the competitor’s current flyer
- Details of the price difference
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We will confirm the product qualifies for our Price Guarantee.
PRICE MATCH FAQ
Yes, at the time a price match is requested, a competitor’s product must be in-stock and for online items, available to ship to your location.
No. Our policy does not apply to special offers or clearance sales product.
No. Our policy only applies to the price of a product, excluding shipping.
Items from Retail Stores:If you find a current lower price on an identical, In-Stock item from a local retailer’s store or website, we will match the price and beat it by 10%. Items from Online-Only Stores:If you find a current lower price on an identical, In-Stock item from a Canadian online-only retailer’s website, we will price match and these items are also eligible for the 10% discount. Validation required:In-Stock, new products only.Exclusions include: Rebates, free offers, gifts with purchase, gift cards, prepaid cards, bundle offers, financing offers, display merchandise, Home Services, taxes, shipping (including items with inflated shipping charges), delivery, auction/bid pricing, discontinuation and close-out prices, volume/wholesale/trade quote pricing, items sold via third party or discount site (including marketplaces), fraudulent prices or typographical errors/misprints. Other Terms: Price match only available at time of purchase. You can Call, Email or Leave chat in our website. Please include a screenshot and link to the price match website that will help us to forward your request quickly.***Discount applied before any taxes and fees. We reserve the right to limit purchases to reasonable requirements. Cannot be combined with any other offer.***
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.